Out of Hours Service Change

Up until now, Willows has always provided our out-of-hours service.

We are now able to pass the overnight on-call service to our partners, Vets Now Birmingham. This service has specially trained vets and nurses in emergency and critical care and is on-site all night.

Blaise Referrals Vets will look after the out-of-hours service between 19:00 – 08:00 weekdays and 1900 Fri-0830 Sat & 1700 Sat-0800 Mon on weekends.

The Blaise Referrals Vets branch location info is available here: https://www.vets-now.com/find-an-emergency-vet/birmingham. This change will come into force on the 6th November 2023.

Third-party providers will have access to your data to ensure we continue to provide veterinary care. To understand more about how we process your data please see our privacy notice on our website. You can rest assured there will be no disruption to your pet’s care.

We thank you for your continued support and custom and look forward to seeing you and your pet in practice very soon.

Kind regards,

All the team at Fivelands Veterinary Centre

https://www.fivelands.co.uk/

You are receiving this communication as a registered client of Fivelands Veterinary Centre.

In line with the Royal College of Veterinary Surgeons (RCVS) code of conduct, we are required to inform you of a change to our service provision.